Services · AI Inference Infrastructure·Accepting clients

Run your own models in production, without burning cash on idle GPUs.

MatrixKloud designs, deploys, and operates the infrastructure that AI inference runs on — GPU capacity, model serving, autoscaling, routing, observability, and cost control. Self-hosted open-weight models, commercial API providers, or a hybrid of both, run to the same reliability standard as the rest of your production estate.

EngagementAudit / Project / Retainer
ResponseWithin 24 hours
CoverageWorldwide
StackLinux · Node · PHP · Docker
Client applicationstreaming requestGatewayauth · rate limit · routingResponsestreamed to clientINFERENCE LAYERSelf-hosted GPU poolvLLM · continuous batching · KV cacheCommercial APIfailover pathon eviction or provider outageRetrievalvector DB · embeddings · rerankOBSERVED CONTINUOUSLYTime to first tokenQueue depthGPU memoryCost per request
The serving path we deploy and operate. The self-hosted pool carries normal traffic; the commercial API exists so that losing GPU capacity degrades cost, not availability.
  • Stacked bar chart comparing a full-precision model, whose weights, KV cache and concurrency headroom overflow past the card capacity line, against the same model quantized, which fits inside it.
    Sizing starts with the memory a model needs, not the fastest card available.
  • A 24-hour chart showing request volume busy for roughly six hours against a GPU billed band running the full day, with the gap between them shaded and labelled paid for, unused.
    A GPU bills by the hour whether or not anything is calling it.
  • Two flows side by side. On a commercial API prompts travel over the public internet to a third-party provider; self-hosted, they stay on a private network inside a GPU pool within your own infrastructure boundary.
    Self-hosting is a data-boundary decision before it is a cost decision.

What we help with

01

Capacity, hosting & placement

  • GPU instance selection matched to the model — memory footprint first, then throughput
  • AWS (g5, g6, p-series), dedicated GPU hosts, or specialist GPU clouds where they are cheaper
  • Spot and reserved capacity strategy with on-demand fallback so an eviction is not an outage
  • Region and data-residency placement for GDPR, HIPAA-adjacent, and contractual constraints
  • CPU-only and quantized deployments where a GPU is genuinely not warranted
02

Model serving & runtime

  • vLLM, TGI, Ollama, llama.cpp, and Triton — chosen for the workload, not by habit
  • Continuous batching and KV-cache configuration to raise throughput without raising cost
  • Quantization (GPTQ, AWQ, GGUF) evaluated against measured output quality, not assumed
  • Multi-model hosting and adapter/LoRA swapping on shared capacity
  • OpenAI-compatible endpoints so your application code stays provider-agnostic
  • Embedding, reranking, speech, and vision model serving alongside text generation
03

Latency, throughput & scaling

  • Time-to-first-token and tokens-per-second measured per model and per instance type
  • Autoscaling on queue depth and concurrency — the signals that actually predict saturation
  • Cold-start reduction through model preloading, warm pools, and image layer caching
  • Request queueing and admission control so overload degrades instead of collapsing
  • Streaming responses end to end, including through the CDN and reverse proxy
04

Cost control

  • Idle GPU time identified and eliminated — the single largest source of waste in inference
  • Scale-to-zero for spiky and internal workloads, always-warm only where latency demands it
  • Per-request, per-model, and per-tenant cost attribution so spend is traceable to a cause
  • Self-hosted versus commercial API break-even modelled on your real traffic shape
  • Prompt and response caching, and routing cheap requests to smaller models
05

Retrieval & data pipelines

  • Vector database deployment and operations (pgvector, Qdrant, Weaviate)
  • Embedding pipelines with incremental reindexing rather than full rebuilds
  • Chunking, ingestion, and refresh jobs run as monitored scheduled workloads
  • Document and object storage integration on S3 or R2
  • Reranking and hybrid search wired in where retrieval quality justifies the added latency
06

Security, privacy & governance

  • Private networking, VPC isolation, and no public GPU endpoints
  • API key issuance, scoping, rotation, and per-tenant rate limiting
  • Prompt and response logging policy set deliberately — including choosing not to log
  • PII handling, redaction, and retention aligned to your compliance obligations
  • Model licence review, because open weights are not automatically commercially usable
  • Audit trail of who called what, when, and at what cost
07

Reliability & operations

  • Health checks that exercise real inference, not just a TCP port
  • Failover from self-hosted capacity to a commercial API when GPUs are unavailable
  • Provider and model version pinning, with staged rollout of upgrades
  • Alerting on latency, error rate, queue depth, GPU memory, and spend anomalies
  • Runbooks for OOM, eviction, model corruption, and provider outage
  • Operated under the same retainer and on-call rotation as the rest of your infrastructure

Common reasons clients reach out

The inference bill is rising faster than usage and nobody can explain which requests cause it
GPUs sit idle most of the day but the workload cannot tolerate cold starts
Customer or patient data cannot legally be sent to a third-party model API
A prototype on a single GPU box is now taking real user traffic and falling over
Latency is acceptable at the median and unacceptable at p95, and nobody has measured why
A provider outage, rate limit, or deprecated model version has already caused an incident
The team can build the AI feature but has nobody to operate the infrastructure under it
Open-weight models look cheaper on paper and nobody has modelled the real break-even

Who this is for

Product teams shipping AI features that now carry real user trafficBusinesses that cannot send customer data to a third-party model APITeams whose inference bill is growing faster than their usageCompanies running open-weight models who need production operations, not experimentsAgencies embedding AI features into client products and needing a serving layer behind them

What the outcome looks like

Inference endpoints with measured, documented latency and throughput — not estimates
A GPU bill that tracks actual usage, with spend attributable to specific models and callers
Data kept inside infrastructure you control, where your obligations require it
Graceful behaviour under load and during provider failure, instead of user-visible errors
Portability between self-hosted models and commercial APIs without an application rewrite
One accountable operator for the AI stack and the infrastructure it sits on

How we approach this work

01
Workload & cost review
We measure what you are actually running: traffic shape, token volumes, current latency at p50 and p95, and where the spend goes. Most inference cost problems are visible within a day of honest measurement, and some are solved without changing infrastructure at all.
02
Architecture & break-even modelling
We model self-hosted against commercial API on your real numbers, size the GPU capacity to the models you need, and design the serving, scaling, and failover shape. You get the recommendation in writing, including the case for not self-hosting if that is where the numbers land.
03
Build & benchmark
We deploy the serving stack as infrastructure as code, then benchmark it under representative load — time-to-first-token, throughput, and cost per thousand requests — and tune batching, quantization, and scaling against the measurements rather than against defaults.
04
Operate
Monitoring, alerting, capacity and spend review, model version upgrades, and on-call incident response, under the same retainer as your other infrastructure. Runbooks and access stay with you.

Frequently asked questions

Is it cheaper to self-host an open-weight model than to use a commercial API?

Sometimes, and it depends almost entirely on how steady your traffic is. A GPU is billed by the hour whether it serves one request or ten thousand, so self-hosting wins on sustained, predictable load and loses badly on spiky or low-volume workloads, where a per-token API is usually cheaper. The honest break-even sits somewhere in the middle, and it moves as models get cheaper. We model it on your actual traffic before recommending either — and we will tell you when the answer is to stay on a commercial API.

What GPU do I need to run a model in production?

Start from the memory the model needs, not from the fastest card available. Model weights, KV cache, and concurrency all consume VRAM, and running out of it is the most common cause of production inference failures. Quantization can cut that requirement substantially, often with little measurable quality loss, which frequently moves a workload onto a much cheaper instance class. We size the card to the model and the concurrency you actually expect, then verify it under load rather than trusting the estimate.

How do I stop paying for idle GPUs?

Scale the capacity to zero when nothing is using it, and keep only what your latency budget genuinely requires warm. Idle GPU time is the single largest source of waste in self-hosted inference, and most teams discover they are paying around the clock for a workload that is busy a few hours a day. The trade-off is cold-start latency, which can be reduced with preloaded models, warm pools, and cached image layers. Where the workload cannot tolerate any cold start, spot and reserved capacity usually cut the bill instead.

Can I keep customer data out of third-party AI providers?

Yes — that is one of the main reasons teams self-host. Running open-weight models on infrastructure you control means prompts and responses never leave your environment, which matters when contracts, GDPR, or sector rules make sending customer data to an external provider impossible. It also means you own the logging decision, including choosing not to log prompts at all. We deploy inference on private networking with no public GPU endpoints and set the retention policy deliberately rather than by default.

What actually makes AI responses feel slow?

Usually time-to-first-token, not total generation speed. Users perceive a streamed response as fast if the first token arrives quickly, even when the full answer takes several seconds. Slow first tokens typically come from queueing under concurrency, cold starts, oversized prompts, or retrieval steps sitting in front of the model. We measure at p95 rather than the median, because the median hides exactly the requests that make people complain.

Do you build the AI feature or just run the infrastructure?

We operate the infrastructure that inference runs on — GPU capacity, serving, scaling, routing, retrieval pipelines, monitoring, security, and cost control. We do not train models, and we do not replace your product engineers. In practice we work alongside the team building the feature, owning everything from the endpoint down so they can stay focused on what the model is asked to do.

Which inference server should I use — vLLM, TGI, Ollama, or Triton?

It depends on the workload, and the honest answer is that the choice matters less than the configuration. vLLM suits high-concurrency text generation with continuous batching; Ollama and llama.cpp suit small, low-traffic, or CPU-bound deployments; Triton suits mixed model types in one serving layer. We pick against your concurrency, model mix, and latency target, and expose an OpenAI-compatible endpoint either way so your application code is not tied to the decision.

What happens if my GPU provider has an outage or evicts my instance?

The system should fail over to a commercial API rather than return errors to users. Spot capacity is cheap precisely because it can be reclaimed, so any serious self-hosted deployment needs a documented fallback path, request queueing that degrades gracefully under load, and alerting that fires before users notice. We build that path in and rehearse it, because a failover that has never been tested is not a failover.

How quickly can this be running, and what does it cost?

The workload and cost review takes one to three days and is part of the free audit. A production serving deployment is typically a two-to-six week project depending on how much retrieval and integration work sits around it, after which it runs under a monthly retainer from $500. One-off work — a migration, a cost rescue, a single benchmark — is quoted on its own under the on-demand tier.

Start with the numbers, not the architecture.

Before anything gets rebuilt, we measure what your inference workload actually costs and where the latency comes from — then tell you plainly whether self-hosting is worth it for you. If the answer is no, you get that in writing too. The review is part of the free three-day audit.

Start with an audit
engagement.init
// AI Inference Infrastructure
const scope = await audit(env);
const plan  = diagnose(scope);
await execute(plan, { safe: true });
matrixkloud.comstatus: ready